Frequently Asked Questions:
Q. What is the cost of the box?
A. $39.95 per month! You also have the opportunity to save per box, when you purchase a 3, 6, or 12 month subscription!
Q. What is the cost for shipping?
A. Shipping is always free? (US only)
Q. How many items are in the box?
A. Each monthly box will have 3-5 items, with an insert listing a little about the item, retail value, artisan, and location it was made.
Q. What is the monthly retail value of each monthly box?
A. Each monthly box will have an RV of at least $45+. At Our Southern Hearts, getting your money's worth, is very important! We also strive to bring you unique, handcrafted, small batch items, from exclusively Southern based artisans. Most items will be highlighting small businesses, but we will also occasionally include items from more well established Southern businesses as well!
Q. Do you accept returns?
A. Shipping can sometimes be a rough process, so if you receive a broken item, we will be more than happy to replace it! As the box itself is a monthly, mystery subscription box, we do not accept returns on the box as a whole.
Q. When do you ship?
A. Monthly, between the 20th and the 25th of each month!
Q. How long do have to sign up for each, monthly box?
A. Our first month (October, 2016), orders will be open until October 14th. Every month moving forward, all orders will be open from the 26th to the 5th of the following month! Any orders placed after that point, are not guaranteed to receive that month's box.
Our Southern Hearts, top priority is you! If you aren't happy, we aren't happy! If you have any questions or concerns, please do not hesitate to contact us!